Call Center Administrator needed in Harlow

Are you a confident and organised administrator with excellent customer service skills? We’re looking for a Call Center Administrator to join our team in a fully office-based role, handling client interactions exclusively over the phone – no face-to-face contact required!

Job Overview:

Role: Call Center Administrator - Office-Based Role

Location: Harlow

Hours: Full time. Monday - Thursday: 8:00 AM – 5:00 PM (30-min unpaid break) & Friday: 8:00 AM - 2:00 PM (no break)

Pay rate: £12.08 per hour

Kay Responsibilities:

• Handling day-to-day administrative tasks efficiently
• Taking orders over the phone with accuracy
• Resolving issues related to orders, deliveries, and product faults
• Managing customer complaints professionally
• Using MS Office, internet, and email systems confidently

Requirements:

• Strong administration and customer service skills
• Resilient, positive, and detail-oriented mindset
• Excellent verbal & written communication skills
• Organised & able to prioritise in a fast-paced environment

Benefits:

• **Competitive Pay – £12.08 per hour**
• **Monday-Friday schedule – No weekends!**
• **Early finish on Fridays – 2:00 PM!**
• **Supportive and friendly team environment**
• **Career development opportunities**

Ready to take the next step? Apply today and join our dynamic team - call Harlow office for more details 01279 412771

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All applicants must be eligible to live and work in the UK.

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